Now Hiring: Account Manager CSR

Florence Filter is seeking an energetic and motivated Customer Service Rep to support our current customer base and provide them the best service possible. We offer Product training, competitive pay, bonuses/commissions, a great working environment, and Health Care Benefits. Our company is poised for rapid growth and would love for you to join the team!

Job Requirements

We are looking for sharp and confident individuals who are motivated and willing to grow as business professionals. You must be detail-oriented, computer proficient, have clear communication through phone/email, and most of all have GREAT PERSONALITY! Experience in B2B Account Management, customer service, outbound calling, and CRM is highly desired.

Job Duties

  1. Manage a Territory/Industry of current customers
  2. Make Outbound Calls to customers for reorder
  3. Take inbound calls from customers and put in orders
  4. Update information in the CRM
  5. Track order status
  6. Build relationships with current customers
  7. Account Management (identifying customer’s buying cycles and following up at the right time)
  8. Present product information
  9. Mediate customer issues

Compensation / Benefits

  1. Hourly Compensation 
  2. Performance based commission structure (uncapped commissions!)
  3. We contribute to half of the Medical/Dental costs of your plan if you choose to enroll
  4. Accrued Paid Time Off

Compensation structure

  1. Earn a percentage for New and Reactivation customers
  2. Residual commission for Existing/Recurring customer orders
  3. Uncapped commission structure
  4. Additional Incentives/Spiffs/Bonuses

Work Hours

Full-time Position 

Office Hours M-F from 7:30am-4:30pm

About Us

Florence Filter manufactures and distributes air filtration products to help keep the air we breathe clean. Our air filters are present in air conditioners and heating units in hospitals, office buildings, shopping centers, hotels, paint/finishing operations, manufacturing operations, and schools. We have been the industry leader in providing high quality products and services to our customers for over 50 years. Our company is poised for rapid growth and we would love for you to join our team!